Privacy Policy for Decorative Sofa Works

Welcome to Decorative Sofa Works ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at info@decorativesofaworks.com.

This Privacy Policy applies to all information collected through our website www.decorativesofaworks.com, and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

1. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

• Register for our services
• Express interest in obtaining information about us or our products and Services
• Participate in activities on the Services
• Contact us for customer support or inquiries
• Schedule appointments for furniture repair services

The personal information we collect may include the following:

• Contact Information: Name, email address, postal address, phone number
• Service Information: Details about the furniture repair services you request
• Payment Information: Billing address and payment details (processed securely through third-party payment processors)
• Communications: Contents of your messages or inquiries to us

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:

• Device and usage information (IP address, browser type, operating system)
• Pages viewed, time spent on pages, and navigation patterns
• Referring website or source
• General location information (city, country)

2. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

Purpose	Description
Service Delivery	To provide and schedule furniture repair, restoration, and manufacturing services
Customer Support	To respond to your inquiries and solve any potential issues you might have with our services
Communication	To send administrative information, updates, and marketing communications (with your consent)
Business Operations	For data analysis, identifying usage trends, and evaluating and improving our services
Legal Compliance	To comply with applicable laws, regulations, and legal processes

3. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data based on the following legal basis:

• Consent: When you have given us specific consent to use your personal information
• Legitimate Interests: When reasonably necessary to achieve our legitimate business interests
• Legal Obligations: When necessary to comply with applicable laws and regulations
• Service Providers: With third-party vendors who perform services for us (payment processing, scheduling, etc.)

4. Google Ads Compliance

Our website and business practices comply with Google Ads policies including:

• Accurate representation of our business and services
• Clear pricing and service descriptions
• Transparent contact information and business address
• Secure handling of customer information
• No misleading claims or false promises

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect certain features or services.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of marketing communications
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the details provided in the "Contact Us" section below.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may contact us:

We will respond to your request within 30 days.